Privacy Policy

Artisan Loft Ladders – Privacy Policy (UPDATED 10/09/2020)

With this privacy policy (the “Policy”), we want to let you know how we at Artisan Loft Ladders, established in the UK, herein “Artisan Loft Ladders”, “we” or “us”) promise to take care of the personal information we collect from you. This includes the information you provide us with (for example, when requesting further information on products and services). This Policy explains which personal information we collect from you and for what reasons, how we use, store and transfer such data but also how you can contact us to ask about your data and invoke your rights.

We only collect, use, store and transfer (“process”) your personal information in accordance with applicable data protection legislation, including but not limited to the (EU) General Data Protection Regulation (2016/679) (“GDPR”) and applicable national data protection legislation (hereafter “applicable law”).

Depending on whether you are a website visitor, customer and/or a user of our Services, we will process personal information such as your contact details (email address, telephone number and postal address), your username, password(s) and payment details. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your ISP and to gather broad demographic information. We DO NOT use cookies to save your password if they appear to be saved this is direct intervention on the part of your browser and not to do with this website.

Contact information from any of the on-line forms is for internal company use only and is NOT used or passed to any third party. The customer’s contact information may also be used to get in touch with the visitor when necessary. Users may opt-out of receiving news and other none urgent future mailings. We will not transfer your personal information to other companies both inside and outside the EU and EEA.

Our site may contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites. Our site uses on-line forms for customers to request information, products, services and payment data. We collect visitor’s contact information and demographic information, but we do NOT store ANY financial information on this website. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All efforts within our current financial remit will be used to make this site and data stored on any associated databases as secure as currently possible.

We may use third-party advertising companies to serve ads when you use our service, this may change without prior notification being served. Our third-party advertising company also separately places or recognizes a cookie file on your browser when delivering advertisements to this site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites, in order to provide adverts about goods and services of interest to you.

For more information about the rights you have in relation to your personal information, please contact If you have any concerns as to how we use your personal information, we would kindly ask you to contact us first.

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